1. Introduction
1.1 These terms and conditions (“Terms”) govern your use of Busy Bee Solutions’ website and the services we provide, including but not limited to responsive web design, business consultancy, and technical support.
1.2 By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.3 If you do not accept these Terms, please refrain from using our website and services. Busy Bee Solutions reserves the right to deny access or terminate services for any user who does not comply with these Terms.
1.4 The website and services provided by Busy Bee Solutions are offered for informational and professional purposes only.
2. Services Provided
2.1 Busy Bee Solutions provides a range of services, including responsive web design, business consultancy, and technical expertise tailored to meet client needs. Our services are designed to support business growth, technical proficiency, and online presence.
2.2 The scope, specifications, and deliverables of each service will be detailed in an individual service agreement or contract, which will be prepared prior to commencing any project.
2.3 If a client requests modifications, additional features, or services outside of the initially agreed-upon scope, Busy Bee Solutions reserves the right to assess and charge for the additional work as per our current rates.
2.4 We strive to deliver services with high standards of professionalism and efficiency. However, service timelines, outcomes, and results depend on both parties’ compliance with the agreed terms.
3. Payment and Fees
3.1 Payment terms, fee structures, and schedules will be explicitly outlined in each individual contract. Clients are expected to review and agree to these payment terms before any work begins.
3.2 All fees are due according to the payment schedule specified in the contract. Payment may be required in full or in stages, depending on the nature of the project.
3.3 Busy Bee Solutions reserves the right to charge additional fees for any late payments as detailed in the service agreement. Consistent delays in payment may result in suspension or termination of services.
3.4 In cases of non-payment or late payment, Busy Bee Solutions may pause or terminate services until all outstanding fees are paid. Any resulting delays in project timelines will be the responsibility of the client.
3.5 Accepted forms of payment will be outlined in the contract. Clients are responsible for any associated transaction fees.
4. Intellectual Property
4.1 All content, designs, documents, and other materials created by Busy Bee Solutions remain our intellectual property unless otherwise explicitly agreed upon in writing.
4.2 Clients are granted a non-transferable, non-exclusive right to use the materials for the intended purpose of the project, as outlined in the service contract.
4.3 You may not reproduce, distribute, or use Busy Bee Solutions’ intellectual property outside of its intended purpose without obtaining prior written consent.
4.4 Upon full payment and in accordance with any contractual terms, Busy Bee Solutions may agree to transfer specific intellectual property rights to the client. This transfer will be detailed in a separate intellectual property agreement, if applicable.
4.5 Clients are prohibited from reselling, redistributing, or licensing Busy Bee Solutions’ work to third parties without authorization.
5. Client Responsibilities
5.1 You agree to provide all necessary content, resources, and information in a timely manner to ensure efficient project progression.
5.2 Any delays in supplying required materials or approvals may affect the project’s timeline and could result in additional charges, which will be communicated to you beforehand.
5.3 Clients are responsible for the accuracy and legality of all content and materials they provide to Busy Bee Solutions. We reserve the right to refuse any content we believe to be inappropriate, offensive, or illegal.
5.4 To avoid delays, clients are encouraged to respond promptly to requests for feedback, approvals, or revisions.
6. Limitations of Liability
6.1 Busy Bee Solutions is not liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of profits, revenue, or data, arising from the use or inability to use our services.
6.2 Our liability will not exceed the total fees paid by the client for the specific service involved.
6.3 We do not assume liability for any actions taken based on our advice or recommendations. Clients are encouraged to consult with independent advisors for verification or legal compliance as needed.
6.4 Busy Bee Solutions shall not be held liable for any issues arising from third-party software, plugins, hosting, or external services connected to or utilized by our services.
7. Termination
7.1 Either party may terminate the agreement by providing written notice as outlined in the service contract.
7.2 Fees for services rendered up to the date of termination remain payable, and any outstanding fees will be invoiced as per the payment terms in the agreement.
7.3 Upon termination, Busy Bee Solutions will deliver any completed work up to the termination date, provided all outstanding payments are settled.
7.4 The client is responsible for securing any additional assistance needed to complete the project following termination.
8. Governing Law
8.1 These Terms are governed by the laws of the United Kingdom.
8.2 Any disputes arising under or in connection with these Terms will be resolved in the courts of the United Kingdom.
8.3 Both parties agree to attempt to resolve any disputes amicably through negotiation or mediation before resorting to legal action.
9. Changes to Terms
9.1 Busy Bee Solutions reserves the right to amend these Terms at any time. Any changes will be communicated through our website or appropriate communication channels.
9.2 Clients are advised to review the Terms periodically to stay informed of any updates.
9.3 Continued use of our website or services after any changes constitutes acceptance of the updated Terms.